In today’s technology-centric era customers want their products to be delivered on time. Hence, on the part of a business owner it is very essential to hire the right delivery driver for the task. In order to find the best one, you can either look online or ask for recommendations from your closed ones. Going online you will find a huge list of delivery drivers promising the best of services in terms of safe and on time delivery. But it is you who needs to find out the most suitable driver amidst the lot. Also, when you go for the references from your close friends and family members you are expected to generate a genuine lead considering they are your trustworthy ones. Once you have prepared a list of top drivers the next step is to interview them. Below given is a list of questions you need to ask the concerned driver:
Can you tell me a bit about your driving record?
The first and foremost question you need to ask your concerned delivery driver is his driving record. How long he has been in this profession, what experience he has or any past incidents that have occurred. Knowing about the concerned driver’s driving record is certainly crucial before hiring him for the job.
How would you tackle emergency deliveries?
Sometimes unplanned deliveries can also take place, it doesn’t necessarily have to be planned every time. And it is imperative for you to know your concerned driver’s approach in handling emergency deliveries. Patience, determination and willpower these three things are essential for a driver to fulfill emergency deliveries and if he answers the same then you can definitely consider hiring him.
How will you ensure on time deliveries?
It is very important on the part of a driver to schedule all the deliveries on time, basically ahead of the customer’s scheduled delivery date. Good delivery drivers know exactly how to organize their entire day and plan the deliveries accordingly.
The motive of asking this question is to assess how a driver would prioritize and manage his tasks. Because in this world of internet and tracking, everybody wants their parcels to be delivered on time. And if this does not happen then they do not consider ordering again which directly affects the business of a business owner. So hiring the right delivery partner is certainly crucial.
Never ever hire any driver on the basis of a telephonic conversation without interviewing him in person. You obviously do not want yourself getting involved in any kind of fraud and in order to avoid that it is crucial to get in touch with the concerned driver beforehand. You can also choose to go through the reviews of a particular driver so as to be double sure. Reviews will give you an idea about what kind of service a driver is associated with and if this is what you want.
Below given are top things to consider while looking for a delivery driver:
Personality of the driver:
- The driver you are about to hire should have a likable personality since he is going to be meeting the customer first hand and representing the entire company.
- It is not wrong to say that the company’s image is in the hands of the delivery driver because he is the one who is going to face the customer. For that matter having a polite and positive body language is a must, else the customer might judge you rude, bringing a bad impression on the business.
- Always and always go for an experienced driver who has been in this profession for a long time and knows exactly how to make in time deliveries.
- Only an experienced driver knows how to handle a tough delivery situation. When there’s hell lot of traffic and a sensitive delivery has to be made or an unplanned delivery has come up, an experienced driver would know how to handle the situations thereby, ensuring on time deliveries.
Some people end up hiring the first delivery driver they meet but that is not at all recommended. Rather, you should spend considerable time looking for the right one since your business is concerned here.