If your job includes customer experience (CX) and you’re new to the space, you may wonder what a Customer Experience Expo is like. Or you’re an old pro in this field considering attending one for the first time. In either case, here’s what you need to know about this event series before buying your ticket: Set Your Goals If you are attending a CX expo, you have an idea of what you would like to get out of it. You can use this as a guide as you plan your day.…
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