What Is Predictive Dialing?


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 779 total views A predictive dialer is a computer software program that automates the dialing of telephone numbers for sales or marketing purposes. Predictive dialers work by analyzing data about the number of agents available to take calls, the number of calls that have been answered in a given period of time, and other factors in order to predict when the next call is likely to be answered. Once the dialer has made this determination, it will then automatically contact the next number on the list. Predictive dialing is a technology…

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