Businesses are drawn to business virtual telephone systems primarily because of the cost savings they provide: free inter-site calls, low-cost long-distance calls, and no extra cabling expenses. However, there are some additional benefits to using a virtual business telephone.
Virtual telephone system for business
The transmission of voice conversations via IP protocol networks is made possible by the Business Virtual Phone System (in the clear, over the Internet in most cases). It will make it possible for a business to consolidate all of its computer workstations into a single unified network environment.
Well. But what are the tangible advantages to the business as a whole?
The most significant benefit of using a virtual phone system is the cost savings.
Costs of installation
If your company already has a corporate Internet network, you may save money on wiring expenses. The virtual business telephone makes use of the same connection as the regular telephone. In the end, there are no cable purchases or installation fees to worry about.
Costs of communication
The bandwidth required by a virtual business telephone is little. As a result, businesses may establish a private network to connect multiple distant locations together. Afterwards, all telephone conversations between them are totally free of charge. Thus, as shown above, the virtual business telephone is very beneficial and well-suited for businesses with various geographical locations.
Calls made outside of the business are also much less expensive than calls made using a conventional telephone. This is even more surprising when it comes to long-distance calls, which include international calls. Furthermore, distance is no longer a criteria for raising the cost of communication services.
For example, a contact centre will have the same communication expenses regardless of whether its clients are all in the same area or spread across the globe.
Another element that contributes to a price reduction is competition. Since the virtual telephone company market is oversaturated with specialised businesses, prices are being pushed lower.
The virtual business telephone operates by linking a user with an extension rather than a line instead of the traditional business telephone. What exactly does this alter? If a user is travelling or moving workplaces, they may now retain the same phone number they previously had.
Management is made simple
With the traditional telephone, technical and information technology teams were obliged to operate on separate lines: IT data on one side, “voice” data on the other. Because it is a single and the same network, this difference is no longer necessary thanks to Voice over IP technology.
As a result, maintenance and upgrade procedures are simplified, resulting in increased productivity for the organisation.
It is simple to add more extensions or extend the network in a VoIP design, which was not the case with non-business virtual telephone systems.
Maintain the same phone number wherever you go?
Can we maintain the same number of connections by connecting to various locations in the open space or even by changing geographical locations? An IP phone is always equipped with a network card. It is this that holds the information, the network address of the peripheral (telephone set) inside the network, for instance. In this case, it is the MAC address (Media Access Control). User mobility is no longer an issue in the virtual business telephone system due to the continuous data stream.